Shipping & Returns
Returns Policy
You may return most new, unopened items within 30 days of delivery for a 20% restocking fee. We will waive the restocking fee and pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Because we are a small family business we ask that you carefully consider your purchase and reason for return. That being said, we want you to be confident and happy, so please let us know as soon as possible if there are any problems with your order.
Shipping
At this time we are only shipping to U.S. addresses. Shipping carrier and speed are always subject to change, but we will always communicate any changes with our customers. Please follow us on Facebook for the most up to date information.
You may return most new, unopened items within 30 days of delivery for a 20% restocking fee. We will waive the restocking fee and pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Because we are a small family business we ask that you carefully consider your purchase and reason for return. That being said, we want you to be confident and happy, so please let us know as soon as possible if there are any problems with your order.
Shipping
At this time we are only shipping to U.S. addresses. Shipping carrier and speed are always subject to change, but we will always communicate any changes with our customers. Please follow us on Facebook for the most up to date information.